Many of you have been calling/inquiring about the Churro Borough popups at Ramekin, and we thought we’d like to address the issue and give you some answers.
The first of a proposed series of Wednesday night summer popups happened on July 2nd. While Churro Borough thought they’d get busy, they did not expect 600+ people to show up for 400 sandwiches. While they always advertise “limited quantities: until sold out,” the response for their product was overwhelming. When employees went out at one point and told some of the people in the back of the line that there wouldn’t be enough for everyone, some people didn’t get out of line and many were understandably upset and disappointed. It went as far as people getting verbally abusive and belligerent.
(Photo credit: Kristie Hang)
In order to make it a better experience for all who want a Churro Borough ice cream sandwich, they will in the meantime do all popups through an Eventbrite (free) ticketing system to reserve your place in line. If you have a ticket, you will be guaranteed to get 2 sandwiches (one person is allowed to reserve 2 tickets). Hopefully this will relieve the chaos and make a more organized experience for all.
Give Churro Borough feedback on their FB page to let them know that you want some popups to happen at Ramekin and maybe they’ll be back soon! =) You can also check their FB and www.churroborough.com/contact for the latest popup info!